User Guide

RoboInfo Deployment Manual
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RoboInfo Publisher includes ways to manage files using folders (left side) and create
content using the WYSIWYG Editor (right side)
About RoboEngine
RoboEngine is the optional server-side component of RoboInfo. RoboEngine
integrates seamlessly with your projects to give your information the extra
power only a server can provide. Acting as the "brain" of RoboInfo, the engine
gathers and logs data about what questions your users ask while searching so
that you can continuously improve your policies and procedures.
In addition to enabling you to work faster and more efficiently, RoboEngine fills
the following roles:
n Gathers and stores usage data: RoboEngine stores information about
how your users navigate and interact with your online system. Then, using
the RoboInsight™ technology, the data is processed into useful reports for
you to analyze.
n Hosts and serves the structured content: Any content you create with
RoboInfo is hosted and displayed to your end users with RoboEngine.
n Hosts natural language search: Natural language search technology lets
users find information by entering questions in plain English.