User Manual
56V BATTERY 2.5AH/4AH/5AH/7.5AH/10AH/12AH 17
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The battery pack charge 
is reduced after more than 
one month of non-use.
The battery pack has 
automatically performed 
self-maintenance to 
extend its life.
Fully recharge the battery 
pack before use.
The battery endcap gets 
warm during storage. 
Either 5 LEDs shine solid 
red for 10 seconds, then 
go out and remain off for 
10 seconds, then shine 
solid red for 10 seconds, 
or the 5 LEDs flash green 
for every two seconds. 
This difference is based on 
battery version. 
The battery pack is 
automatically performed 
self-maintenance to 
extend battery life. The 
LEDs will run the cycle 
until the self-maintenance 
is finished.
No action is required; this 
is normal.
The 5-LED indicator shines 
red when the battery pack 
is working.
The battery is too hot. Cool the battery pack until 
its temperature drops 
below 152°F (67°C).
The battery will not charge 
correctly on the charger. 
(The charger doesn’t work 
and shines the cold/heat 
battery indicator).
The battery pack is too hot 
or too cold.
Allow the battery pack to 
cool down or warm up. If 
charging does not restart 
when the battery pack 
returns to the normal 
temperature, reinsert the 
battery pack.










