User manual
Errors and solutions
Page 100
English
Error message on the
display
Error
code
Solution
Please make sure the
exhaust hose is not
clogged, bent or fro-
zen. Press OK for re-
start.
11
18
Please check the installation of
the exhaust hose and position it
so that no condensation can
gather. Do not bend the exhaust
hose. If necessary, clean the ex-
haust hose and protect the open-
ing from becoming clogged.
Shorten the exhaust hose if con-
densation is gathering in it.
Fuel cartridge empty.
Please replace the fuel
cartridge, and press
OK.
20
22
Connect a new fuel cartridge.
See chapter 4.1 "Replacing fuel
cartridges" on page 93.
Please refill service
fluid Press OK for re-
start.
30
Make sure that the off-heat can
escape without obstruction and
that the ambient temperature is
below 40°C/104°F. Please en-
sure that the opening for supply
air has a cross-section of at
least 80 cm
2
/31,5 sq in (160
cm
2
/62 sq in for EFOY COMFORT
210). Then refill the fuel cell with
service fluid (see chapter 4.2
"Adding service fluid" on page
96).
Interruption:
Cooling insufficient.
Please check installa-
tion and air supply!
32
The cooling air is insufficient or
the ambient air is too warm.
Please check whether the room
in which the fuel cell is installed
has sufficient ventilation, or
whether the openings for the air
supply in the EFOY COMFORT
fuel cell are blocked.










