User`s guide
SpeedStream Wireless DSL Gateway Advanced Features
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Important: Do not turn off or interrupt the Gateway during a firmware upgrade session. The Gateway
could be rendered inoperable!
Diagnostics
The Gateway provides diagnostic tests and data for each interface. This data is commonly requested by
technical support to assist in troubleshooting.
To use the diagnostic option:
1. Select a connection to test from the “Connection to Test” drop-down.
2. Click Run Diagnostics. The system responds by displaying the results in the different tables. Note:
Pay special attention to any tests that report a failing condition and check the connections for these
interfaces before running the diagnostics again.
Figure 76: Diagnostics Window
The example below illustrates a successful diagnostic process:
Figure 77. Successful Diagnostic Process