User guide

290 Chapter 7. Troubleshooting
System Messages
System messages are displayed on the terminal and sent to a log file (if you have opened one). The messages
listed in this section are time-stamped informational and error messages. The messages are in the following
format:
dd+hh:mm:ss:nn sysfunc: message
The following are examples of messages:
12/05/1997-16:31:17:ADSL: Startup initiated
12/05/1997-16:36:26:ADSL: Startup handshake in progress
Time-Stamped Messages
<router/user> didn't negotiate our IP address correctly
Explanation: The remote router did not negotiate the IP address options as was expected by the local router.
<router/user> terminated IPCP prematurely
Explanation: IP failed to negotiate. Try to change the remote or the source WAN IP address.
Far Avg SQ #: <2-digit number> dB [4-digit number]
Explanation: Message about the average signal quality for the remote router. This information appears during
modem startup and should be ignored unless requested by Technical Support.
Authorization failed
Explanation: PAP cannot be negotiated.
Can't agree with <router/user> on what their IP address should be
Explanation: The IP address entry for the remote router in the remote router database does not match what the
local router expects.
Can't obtain an IP address from <router/user>: one is needed in single user mode
Informative message.
Can't supply an IP address to <router/user>
Explanation: The remote end requests an IP address from the local end, which cannot supply it.
Cannot remove SYSTEM.CNF
Informative message.
Connecting to <router/user> @ <number> over <link/number>
Explanation: The local router is trying to connect to the specified remote destination.
Data Mode
Explanation: The connection is established and operational.
Duplicate IPX route to <router/user>
Explanation: There exist two routes to the same IPX destination. Remove one of the routes.
dd date in xx/xx/xx format as speciÞed during router initialization
hh:mm:ss:nn time in military format (hours:minutes:seconds:hundredths of seconds)
sysfunc software function
message message