Product specifications

Efficient Networks
®
Router family
Technical Reference Guide
Chapter 7: Monitoring System Performance
Efficient Networks
®
Page 7-9
If the terminal window display has a problem:
• Ensure your console is plugged in and turned on.
• Verify that you are on the right communications port (Com1, Com2).
• Check the configuration parameters for speed, parity, etc. Make sure the
console is not in an XOFF state. Try entering a “ctrl q”.
Verify that the RS232 device attached to the console is configured as a DTE. If not, a
crossover or null modem adapter is required.
If the factory configuration has a problem:
• Compare the router configuration with your router order.
• Verify that the model number is correct (the number is displayed during the
boot procedure). The model number and serial number are also displayed on
the main window of Configuration Manager.
Investigating Software Configuration Problems
This section suggests what to do if you cannot:
• connect to the router
• access the remote network
• access the router via Telnet
• download software
It then gives trouble-shooting advice for:
• Telephony services (if you have a VoDSL router)
• L2TP tunnels
• Dial Backup