Installation guide

Troubleshooting 25
PROBLEM SUGGESTED ACTION REFERENCE
You see a message say-
ing “Failed to Bind to
Tap Driver”.
Windows 98/Me:
1. Click , click Settings, then click Control Panel.
2. Double-click the Network icon.
3. Double-click Network TeleSystems P.P.P.o.E Adapter
(NTSP3) in the list.
4. Click the Bindings tab. Make sure that TCP/IP ->
Network TeleSystems P.P.P.o.E Adapter (NTSP3) is
checked.
Windows NT/2000:
• Please consult your system administrator for assistance.
You see a message
about being unable to
initiate the PPPoE ses-
sion.
Windows 98/Me:
1. In the Access Manager window, double-click the Busi-
ness Internet High Speed Enterprise icon.
2. Right-click the Access Manager icon in the taskbar, and
click Profile Properties.
3. Click the Configuration tab.
4. Make sure that your Ethernet card is selected in the pull-
down menu, then click OK.
Windows NT/2000:
• Please consult your system administrator for assistance.
You see a message say-
ing that the DHCP cli-
ent could not obtain an
IP address.
Click No.
In order to make the startup process faster, please do the
following:
1. In the Network control panel, click the Protocols tab,
then double-click the TCP/IP protocol.
2. In the Adapter pull-down menu, select the adapter for
your network interface card.
3. Click the IP Address tab, then click Specify an IP
address.
4. Type 192.168.1.1 in the IP address box.
5. Type 255.255.255.0 in the Subnet mask box.
6. Click Apply, then click OK, then click OK again.
Please refer to
your Windows
NT manual for
further infor-
mation about
your network
interface card.
You see a message
about Insufficient
Administrative Privilege
or you cannot start the
Access Manager.
You must log in to Windows NT/2000 as the Administrator in
order to install and use the Access Manager.
Please refer to
your Windows
NT/2000 man-
ual for further
information.