User's Guide
32
Ring Light Shows Red when Turning on Device
At start up the device shows an Red right light.
SOLUTION: Try a hard reset of your SonX by powering down the device. If the problem persists, contact your
supervisor.
Ring Light Shows Flashing when Performing an Earpiece Fit Test
If you get a ashing RED light while performing the Fit Test, there are 2 reasons why this might happen. First,
the noise level isn’t high enough or there was a volume drop during the test. Second, you might have been
pressing other buttons or speaking. In either of these cases, the amulet will show this visual pattern and have
a descending audio prompt.
SOLUTION: For either of these 2 situations, you do NOT need to ret your earpiece. Simply ensure you are in
constant high noise and press FUNCTION button again to redo the test. If the problem persists, contact your
supervisor.