User`s guide

MaxLoader User’s Guide
113
3. Testing the Hardware
Make sure that your programmer works properly before you call us for
technical assistance. Refer to Hardware Test section in the Config menu.
4. Quick Self-Diagnostics
In order to provide accurate and fast technical assistance, we recommend that
you check the following information before you call our technical support
department. We recommend that you obtain the latest software revision before
calling our support line with a software problem. Eighty percent of our
technical support calls result in asking the user to obtain the latest version of the
software.
For USB programmers TopMaxII, UniMax, ChipMax2, you should install the
USB driver in your PC after install PC control software. The USB driver is in
either CD-ROM or C:\Program Files\EE Tools directory. Please read the
section [ install software and connect to PC for USB programmers] in page 7.
 ProMax-4G will need the USB installation 4 times and ProMax-8G does 8
times. This installation should be done once you install the ProMax in your
PC. Be sure that you use the same USB port for the ProMax programmer,