Specifications

Print Quality

Problems

8-29Troubleshooting Printer Problems

Print Quality Problems

Print quality problems are those related to the appearance of the

pages you print. Print quality problems include white lines on the

page, uneven blacks, and other print distortions.

First, refer to the appendix B, “Technical Specifications,” in the

Refer-

ence

manual for recommended media types. If you are using recom-

mended media and continue to have problems with the quality of your

printed pages, try this quick-check procedure:

1 Check that you are using the correct type media.

See appendix B, “Technical Specifications,” in the

Reference

for

media specifications.

2 Check that there is enough toner in the printer whether or

not the

TONER LOW message is on.

Remove the toner cartridge and gently rock it from side to side to

redistribute the toner. Then reinsert the cartridge and try printing

again. The toner can settle, and this procedure redistributes the

toner.

3 If, after rocking the toner cartridge, the print quality does not

improve and/or the

TONER LOW message remains on,

replace the toner cartridge.

4 Place a service call to your QMS vendor.

EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500