Specifications

Output Problems
8-25Troubleshooting Printer Problems
n Do the printer start-up and status pages list the interface? Is the
configuration information correct?
n Is the interface enabled?
n Is the appropriate protocol (or protocols) enabled?
Are all printer and protocol addresses configured correctly?
Output Problems
1200x600, 2400x600 dpi Printing Unavailable
n The amount of RAM installed in your printer governs which reso-
lutions can be used with each media size. If you have a QMS
magicolor 2 Print System with
— 24 MB RAM, you can print at 600x600 dpi resolution on all
media sizes.
— 48 MB RAM, you can print at 1200x600 dpi resolution on all
media sizes.
— 88 MB RAM, you can print at 2400x600 dpi resolution on all
media sizes.
Check the start-up page to make sure the printer has enough
RAM installed. See chapter 2, “Memory and System Software,” in
the
Options manual for information on installing additional RAM.
n If you have enough RAM installed, and you have configured the
printer from the control panel to print at 600x600, 1200x600, or
2400x600 dpi resolution (Administration/Engine/Def Resolution
menu) but the printer continues printing at a lower resolution, you
may need additional memory allocated to the frame buffer.
To allocate the correct amount of memory, use the Memory/Quick
Config menu to choose the correct resolution and paper size for
your printing. See chapter 4, “Printer Configuration,” in the
Refer-
ence
manual for more information.
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