Specifications

Printer Problem
Checklist
8-19Troubleshooting Printer Problems
2 Set up page information.
a From the File menu choose Page Setup.
b Select paper size, orientation, and other necessary options.
c Choose OK.
3 Print a directory or a window.
a From the File menu choose Print Directory or Print Window. A
dialog box appears.
b Select the printing options you want, and then choose OK.
Printer Problem Checklist
This section contains a list of possible printer problems and solutions.
If you’ve just installed your printer, be sure you’ve followed the steps
in chapter 2, “Setting Up Your Printer,” in the
Getting Started manual.
If there is no status message in the control panel message window,
use the following steps to identify the source of your problem and to
learn of possible solutions:
1 Does the printer power light come on?
YES - Go to number 2.
NO - Check the following:
n Is power supplied to the AC outlet.
n Is the power cord plugged securely into both the power
outlet and the printer? Check the power cord connection.
n Is the printer power switch in the On position (pushed in)?
n Is the power outlet working?
n Does the line voltage from the power outlet match the
printer’s power requirements? See appendix B, “Techni-
cal Specifications,” in the
Reference manual.
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