Specifications

Status and
Service Messages
8-9Troubleshooting Printer Problems
SCANNER NOT CONNECTED The Copy key has been
pressed, but the scanner
cannot be accessed.
Turn off the printer
and scanner, turn
on the scanner,
wait 5 seconds, and
then turn on the
printer. If this
doesn’t work, make
sure the printer and
scanner are cor-
rectly connected.
SCANNING... The CrownCopy scanner
is scanning a document.
No action needed.
TEST PRINT A test print page is printing. No action needed.
TONER ABSENT The toner cartridge is not
installed.
Install a toner
cartridge.
x TONER EMPTY The x (color) toner
cartridge is empty.
Replace the toner
cartridge.
x TONER LOW The x (color) toner is low.
There is enough toner left
to print 330 pages before
the printer stops.
Redistribute the
toner in the car-
tridge, or replace
the cartridge.
x TONER OUT The x (color) toner is out.
The printer stops.
Replace the toner
cartridge.
TOP COVER OPEN The top cover of the
printer is not fully closed.
Ensure the top
cover is fully
closed.
TR UNIT MISINSTALLED The transfer unit is not
installed incorrectly.
Check the transfer
unit installation.
TRANSPORT JAM Media has jammed while
passing through the
engine.
Locate and remove
the jam.
This status message... means... Do this...
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