User`s guide

Understanding Media Jam Status Messages
87
Understanding Media Jam Status Messages
When a jam occurs, the message window on the control panel displays one
of four messages: MEDIA JAM DUPLEX, MEDIA JAM FEED, MEDIA JAM
FUSER, or MEDIA JAM REGISTRATION. Frequent jams in any area indicate
that area should be checked, repaired, or cleaned. Frequent jams may
happen if you’re using the wrong weight print media.
Message Location of Jam Access Page Reference
MEDIA JAM
DUPLEX
Duplex area Button B page 88
MEDIA JAM
FEED
Multipurpose tray Multipurpose tray page 89
Tray 1 Upper media tray page 90
(Optional) Tray 2
or Tray 3
HCIF media tray(s) page 92
Output tray Output tray page 93
A misfeed jam may be as simple as a sheet of media not
being picked, or it may be that the media was picked but
not fed properly.
MEDIA JAM
FUSER
Near fuser unit Button A page 93
MEDIA JAM
REGISTRATION
The registration
rollers below the
imaging unit
Button A page 95
MISMATCH JAM Near the transpar-
ency sensor
Button A page 95
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