User`s guide

Solving Problems with Printing Quality
139
English
If the problem is not resolved, even after all of the above have been
performed, contact Technical Support with the error information. Go to
www.konicaminolta.net/printer/ or see the Service & Support Guide for
support telephone numbers.
The color
reproduction
or color
density is
poor.
The paper image
transfer is defective.
Check the OPC drum cartridge. If
necessary, replace the drum cartridge.
The Auto-Image
Density Control
(AIDC) detection
sensor is dirty.
Clean the laser lens cover (See
“Printer Interior and Laser Lens Cover”
on page 107). The AIDC sensor is
cleaned automatically when you open
and close the printer’s front door to
clean the laser lens cover. Then
perform an AIDC calibration cycle
through the Quality/AIDC/Request
AIDC menu or through PageScope
Light. Wait until the test is finished and
MAGICOLOR 2350/IDLE is
displayed.
If the problem persists, contact
Technical Support. See the Service &
Support Guide for a list of sources of
service and support. The most up-to-
date worldwide information can be
found at www.konicaminolta.net/
printer/.
Symptom Cause Solution
EDNord - Istedgade 37A - 9000 Aalborg - telefon [phone]