User`s guide

Solving Problems with Printing Quality138
English
Colors look
drastically
wrong.
One or more of the
toner cartridges are
malfunctioning or
expired.
Remove the toner cartridges (Quality/
Toner/Replace) and verify that the
toner is distributed evenly on the
cartridge roller, and reinstall the toner
cartridges.
One or more of the
toner cartridges are
low or out.
Check the control panel for a
X LOW
REPLACE? >
or X EMPTY
REPLACE? >
message. If
necessary, replace the specified toner
cartridge.
Colors are
not
registering
properly;
colors are
mixed or
have page-
to-page
variation.
The front door may
not be properly
closed.
Make sure that the printer’s front door
is closed.
The OPC drum
cartridge is not
correctly seated.
Remove the OPC drum cartridge and
reinstall it.
One or more of the
toner cartridges are
defective.
Remove the toner cartridge (Quality/
Toner/Replace) and check for
damage. If necessary, replace it.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Symptom Cause Solution
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