User`s guide

Solving Problems with Printing Quality
137
English
Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.
The laser lens cover
may be dirty.
Check to see if the laser lens cover is
dirty. If necessary, clean it with a clean,
soft, dry cloth.
The toner cartridge is
damaged.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
The OPC drum
cartridge is damaged.
Replace the OPC drum cartridge and
waste toner bottle.
Image
defects.
The laser lens cover
may be dirty.
Check to see if the laser lens cover is
dirty. If necessary, clean it with a clean,
soft, dry cloth.
The toner cartridge is
leaking.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge
(Quality/Toner/Replace menu).
The OPC drum
cartridge is damaged
Replace the entire OPC drum cartridge
and waste toner bottle.
Lateral lines
or bands
appear on
image.
The printer is not on a
level enough surface.
Level the printer (not exceeding ±1°
slant)
The media path is
dirty with toner.
Print several sheets and the excess
toner should disappear.
One or more of the
toner cartridges are
defective.
Remove the toner cartridge (Quality/
Toner/Replace) and check for
damage. If necessary, replace it.
The OPC drum
surface is scratched
or damaged.
Remove the OPC drum cartridge and
check the green photosensitive
surface for scratches. If necessary,
replace the OPC drum cartridge and
waste toner bottle.
Symptom Cause Solution
EDNord - Istedgade 37A - 9000 Aalborg - telefon [phone]