User`s guide

Solving Other Problems
131
English
You cannot
change the
options in
PageScope
Light.
The administrator has
set a password in
PageScope Light or at
the printer’s control
panel.
Either obtain the password from your
system administrator or use printer
driver and application print dialog boxes
to set your preferences.
Language
choices
appear
wrong in
PageScope
Light.
The Katakana
characters required
for the last language
choice are not
available in your
system fonts.
The default font needs to be set for MS
Gothic.
You are using an old
version of NetScape
or Internet Explorer.
Make sure you are using Netscape 6.0
or later or Internet Explorer 5.0 or
newer.
Your print job
is not aligned
properly on a
custom-size
page.
Custom media size
doesn’t match the
size identified in the
printer.
Check that the Input Tray is set to
Custom at the control panel and that
the exact dimensions are entered in the
control panel menu, PageScope Light,
or the printer driver.
Media is
wrinkled.
The media is moist
from humidity or
having water spilled
on the paper supply.
Remove the moist media and replace it
with new, dry media.
The transfer roller or
fuser unit may be
defective.
Check them for damage. If necessary,
contact Technical Support with the
error information. Refer to the
Service & Support Guide or
www.konicaminolta.net/printer/
for
support telephone numbers.
Unsupported media is
being used.
Use KONICA MINOLTA-approved
media. Refer to chapter 2 for details.
Check www.konicaminolta.net/printer/
for currently approved media.
Symptom Cause Solution
EDNord - Istedgade 37A - 9000 Aalborg - telefon [phone]