User`s guide

Solving Other Problems
129
English
Printer resets
or turns off
frequently.
The power cord is not
properly connected to
the AC outlet.
Turn off the unit, confirm that the power
cord is properly connected
to the AC outlet, and turn the unit
back on.
A system error
occurred.
Contact Technical Support with the
error information. See the Service &
Support Guide for a list of sources of
service and support in the Americas.
The most up-to-date worldwide
information can be found at
www.konicaminolta.net/printer/
.
You
experience
problems
with
duplexing.
Media or settings are
not correct.
For autoduplexing, make sure that you
have a duplex option installed.
Make sure you are using correct media.
 See table on Page 21 for supported
media for both standard and custom-
sized media.
 Do not duplex thick stock,
envelopes, labels, postcards, or
transparencies.
 Make sure that you have not mixed
media types in Tray 1.
Make sure that your document has
more than one page.
Use the printer driver to make sure that
the duplex unit is in the Installed
Options list.
In the printer driver (Paper tab, Layout
tab, or Page Setup tab, depending on
your operating system), choose
whether to print duplex documents so
they flip as on a clipboard or as in a
loose-leaf notebook.
For N-up on duplexed pages, choose
Collate only in the printer driver. Do not
set collation in the application.
Symptom Cause Solution
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