User`s guide

Solving Other Problems
127
English
The wrong
number of
collated
copies of a
document is
printed.
When you are printing
multiple copies of a 1-
page document and
Collate is selected in
the Macintosh driver,
the number of copies
printed is incorrect.
Disable the Collate option in the Macin-
tosh driver.
The control
panel
displays X
LOW/
REPLACE?
much sooner
than
expected.
A high-capacity toner
cartridge was
installed, but the toner
size was set at
standard capacity.
In the Quality/Toner menu, choose
Change Size and then select the
capacity listed on the cartridge label.
The toner cartridge is
defective.
Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Quality/Toner/Replace).
You can’t
print a
configuration
page.
The printer is not
ready when
Configuration was
selected from the
Print menu.
Make sure that the printer is ready
before trying to print the configuration
page.
The tray does not
have media.
Check that the media trays are loaded
with media, in place and secure.
The printer’s doors
aren’t closed
securely.
Make sure the doors are closed
securely. Close all doors gently to avoid
jarring the printer. Make sure the waste
toner bottle in installed correctly.
There is a media jam. Check for a media jam.
Data was
sent to the
printer, but it
doesn’t print.
An error message is
displayed in the
message window.
Handle according to the message
displayed.
Symptom Cause Solution
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