User`s guide

Additional Assistance
115
Additional Assistance
If you’ve followed all of the instructions in this guide and still have problems
you can’t solve, check our Answer Base at printer.konicaminolta.net/
support for a solution.
See the
Service & Support Guide
for a list of sources of service and support
in the Americas.
The most up-to-date worldwide information can be found at
www.konicaminolta.net/printer/.
ILLEGAL ERROR
DUPLEX
You do not have a
duplex option installed
Install a duplex option.
Incorrect paper size/
type is duplexed.
Duplex only supported
media size/type.
FATAL ERROR
CODE:XX
An error has been
detected with the item
indicated “XX” in the
service message.
Reboot the printer. This
often clears the service
message indicator, and
printer operation can
resume.
If the problem persists,
contact Technical
Support. See the
Service & Support
Guide
for a list of
sources of service and
support in the Americas.
The most up-to-date
worldwide information
can be found at
www.konicaminolta.net/
printer/.
This service
message...
means... do this...
EDNord - Istedgade 37A - 9000 Aalborg - telefon [phone]