User`s guide

Solving Problems with Media Jams96
Media is
jamming.
Multiple sheets of
transparency (OHP)
media are collecting
static electricity in the
tray.
Remove the OHP media and load it in
the tray one sheet at a time. Do not fan
transparencies before loading them.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size,
thickness, type, etc.)
is being used.
Use media that is covered by the
printer warranty.
Media supply roller is
dirty.
Clean the media supply roller.
For more details, refer to “Media
Rollers” on page 75.
Symptom Cause Solution
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