User's Manual

6
VIWarranty Card
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Warranty Card
Warranty instructions note:
1. Warranty certificate
Please keep this warranty card properly. If the warranty card is lost, it will not be reissued. Please be
sure to keep the invoice or relevant valid proof of purchase and present it when the machine fails to be
repaired. If you cannot provide the warranty card or related proof of purchase, the starting date of the
product's warranty period will be based on the factory date corresponding to the product serial number.
2. Warranty
From the date of sale, the product can be returned within 7 days if there is a problem, and it can be
replaced within 15 days. Under normal use, if there is a hardware failure, you can get one year of free
maintenance. After the warranty period, you need to pay for materials and maintenance man-hours.
The company will be entitled to charge maintenance fees if it falls under the following factors:
(1) The product exceeds the warranty period specified by the company.
(2) Failure or damage caused by the use, maintenance, and storage of the product not in accordance
with the product manual or the environment indicated in the manual.
(3) Damage caused by man-made.
(4) Failure or damage caused by installation, repair, debugging or disassembly by maintenance
personnel of non-authorized organizations of our company.
(5) The use of third-party products causes the company's products to malfunction or damage.
(6) Damage caused by accident or other force majeure (such as flood, fire, earthquake, etc.).
The right to interpret the above terms belongs to the company.
Address:
Customer Service Hotline:
User feedback (please fill in the following information and send it back to our company)
Product model: ___________________ Product serial number: ______________
Dealer Name: _________________ Dealer Phone: ______________
User name: ___________________ Date of purchase: ________________
mailing address:_______________________________________________________
Email: _____________________ Phone: ____________________
Repair Date
Completion
Date
Fault Description
Maintenance Records
Maintenance
Organization
and Personnel