Quick Installation Guide

4. I can’t access the Internet.

a. Ensure that all cables are connected properly. Try a different Ethernet cable.

b. Check if you can access the web based configuration interface. If not, please

ensure your computer is set to use a dynamic IP address. Refer to the user

manual for guidance if you are unsure how to do this.

c. Login to the web based configuration interface and go to Internet > WAN Setup

and check that the connection type is correct. If you are unsure which internet

connection type you have, please contact your Internet Service Provider (ISP).

d. Connect your computer directly to your modem and check if you can access the

internet. If you can’t, please contact your Internet service provider for

assistance.

5. I can’t open the web based configuration interface.

a. Please ensure your computer is set to use a dynamic IP address. Refer to the

user manual for guidance if you are unsure how to do this.

6. How do I reset my device to factory default settings?

a. To reset the device back to its factory default settings, press and hold the

WPS/Reset button for over 10 seconds, until the Internet LED begins to flash.

Please wait a few minutes for the product to restart. When the device restarts,

all settings will be reset. Default settings are displayed on the product label on

the back of the device, as shown below: