User manual

146
2. I can’t access the Internet.
a. Ensure that all cables are connected properly. Try a different Ethernet cable.
b. Switch your BR-6428nS V3/BR-6228nS V3 and network device off and back on
again. Check the LED status of the BR-6428nS V3/BR-6228nS V3.
c. Check if you can access the web based configuration interface. If not, please
ensure your computer is set to use a dynamic IP address.
d. Login to the web based configuration interface and go to Internet > WAN Setup
and check that the connection type is correct. If you are unsure which internet
connection type you have, please contact your Internet Service Provider (ISP).
e. Connect your computer directly to your modem and check if you can access the
internet. If you can’t, please contact your Internet service provider for
assistance.
3. I can’t open the browser based configuration interface.
a. Please ensure your computer is set to use a dynamic IP address. Refer to the
user manual for guidance if you are unsure how to do this.
b. Ensure you enter the correct password. The password is case-sensitive.
4. How do I reset my device to factory default settings?
a. To reset the device back to its factory default settings, press and hold the
WPS/Reset button for over 10 seconds, until the power LED begins to flash.
Please wait a few minutes for the product to restart. When the device restarts,
all settings will be reset. Default settings are displayed on the product label on
the back of the device, as shown below: