User manual

101
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ChapterX:Appendix
10.1Troubleshooting
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Pleasedon’tpanicwhenyoufoundthisIPCameraisnotworkingproperly.
BeforeyousendthisIPCamerabacktous,youcandosomesimplechecksto
saveyourtime:
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Problemdescription Possiblesolution(s)
Can’tconnecttoIPCamera 1) PleasechecktheIPaddressofIPCameraagain.
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2) Pleasemakesurethenetworkcableiscorrectly
connectedtoyourlocalareanetwork.
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3) Pleasemakesurepowercableiscorrectly
connectedtoIPCamera.
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4) PleasemakesureIPCameraisswitched
on(the
LEDlightsonIPCamerawilllightup),ifLED
lightsarenotswitchedoffbyconfiguration
menu(System‐>Basic‐>LEDlight).
NoIPCamerafound 1) ‘Autosearch’ functiononlyworksonIPCameras
locatedonlocalareanetwork.
Noimage 1) IftheplacewhereIPcameraisinstalledistoo
dark,trytoaddsomelightswhenpossible.
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2) Checkifthere’sanythingcoveringthelens.
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