User manual

4200 User Manual Edgewater Networks, Inc.
Version 2.2 46
Appendix B: Contact Information
Contact and Support Information
Edgewater Networks, Inc.
2730 San Tomas Expressway
Suite 200
www.edgewaternetworks.com
Phone: 408.351.7200
General: info@edgwaternetworks.com
Sales: sales @edgewaternetworks.com
Edgewater Networks, Inc. - Technical Assistance Center
Phone: 408.351.7200 ext. 2
support@edgewaternetworks.com
Appendix C: Specifications
WAN Ports
1x10/100 Ethernet
LAN Ports
1x10/100 Ethernet
Serial Ports
1xRS-232 (DB9)
Dimensions
10.25"x6.75"x1.5"
(260mmx172mmx40mm)
Weight
1 lb. (500g)
LEDs
Power, System, Online, LAN
tx, LAN rx, WAN tx, WAN rx,
Serial, QoS Test, Calls
Power
5V 2A
Warranty
1 Year
Appendix D: Warranty Information
Software Warranty
Edgewater warrants that the Software on the Product will substantially conform with
Edgewater’s published specifications for such Software on the date of the order for
such Product for a period of ninety (90) days after the shipment of the Product, if
properly used in accordance with the procedures described in the documentation
supplied by Edgewater. Edgewater’s exclusive obligation with respect to
nonconforming Software shall be, at Edgewater’s option, to: (a) replace that copy of
the Software with one that conforms to the specifications; (b) use diligent efforts to
provide a correction of the defect, or (c) refund the purchase price paid for the
Product on which the Software is installed. Defects in the Software must be reported
during the warranty period and be reported to Edgewater in a form and with
supporting information reasonably requested by Edgewater to enable it to verify,
diagnose and correct the defect.