User manual

4200 User Manual Edgewater Networks, Inc.
Version 2.2 39
by the console test application. The following steps configure the traffic simulation
client:
A. Select System.
B. Select System Overview.
C. Select Traffic Simulator.
D. Select the Enable Endpoint checkbox.
E. Enter the Endpoint IP Address.
This is IP address of the remote test client.
F. Enter the Console IP Address.
This is the IP address of the workstation running the netiQ console.
G. Press Submit.
The following steps are used to disable the traffic simulator:
A. Select System.
B. Select System Overview.
C. Select Traffic Simulator.
D. Uncheck the Enable Endpoint checkbox.
E. Press Submit.
WARNING: The traffic simulator should be used for testing purposes only.
Do not leave the traffic simulator enabled for extended periods of time as it
generates simulated traffic that may interrupt and negatively impact the
quality of voice calls.
Restarting Networking Processes
In extreme circumstances while troubleshooting you may be asked to restart the
networking processes including the VoIP ALG in the 4200 by technical support.
Please use the following steps to restart the networking processes:
A. Select System.
B. Select System Overview.
C. Select Networking Restart.
D. Press restart.
WARNING: Restarting network services will interrupt the system for up to a
minute. All voice and data sessions currently in progress will be interrupted.
Rebooting the 4200
In extreme circumstances while troubleshooting you may be asked to reboot the
4200 by technical support. Please use the following steps to reboot the system:
A. Select System.
B. Select System Overview.
C. Select Rebooting System.
D. Press reboot.
Alternatively a reset can be performed locally by temporarily disconnecting the
power cable from the 4200.