RPS600WA-38 Manual

A-1
Appendix A: Troubleshooting
Diagnosing RPS Indicators
Table A-1. Troubleshooting Chart
Symptom Action
Power LED is Off Internal power supply is disconnected.
Check connections between the RPS, the power cord, and the wall
outlet.
Contact Technical Support.
Link LED is Off The port does not have a valid connection to a switch.
Check connections between the RPS and the switch.
Check that power is being supplied to the RPS.
Link LED is Flashing Yellow There has been an RPS internal power failure.
Contact Technical Support
Activity LED is Flashing Green The port has been shut down due to one of the following conditions:
- The unit has detected an over-current condition.
- One or more of the unit’s fans have failed.
Check if the Fan LED is off, which indicates a fan failure.
Check that the attached switch does not require more than 150 W of
power.
Power cycle the RPS to clear the condition.
If the condition persists, contact Technical Support.
Fan LED is Flashing Yellow One or more fans are not operating properly.
Replace the unit as soon as possible.
Thermal LED is Flashing Yellow Indicates a high temperature that is approaching an over-temperature
condition.
Check that the unit's cooling fans are operating normally
Power off the RPS unit and allow to cool.
If the condition persists, contact Technical Support.