Installation Guide

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A TROUBLESHOOTING
DIAGNOSING SWITCH INDICATORS
Table 12: Troubleshooting Chart
Symptom Action
Power LED is Off
Check connections between the switch and the DC power
supply.
Contact your dealer for assistance.
Power LED is On Amber
Contact your local dealer for assistance.
DIAG LED is On Amber
Power cycle the switch to try and clear the condition.
If the condition does not clear, contact your dealer for
assistance.
Link LED is Off
Verify that the switch and attached device are powered
on.
Be sure the cable is plugged into both the switch and
corresponding device.
If the switch is installed in a rack, check the connections
to the punch-down block and patch panel.
Verify that the proper cable type is used and its length
does not exceed specified limits.
Check the adapter on the attached device and cable
connections for possible defects. Replace the defective
adapter or cable if necessary.