Web Management Guide-R04

Table Of Contents
– 729 –
B Troubleshooting
Problems Accessing the Management Interface
Table 48: Troubleshooting Chart
Symptom Action
Cannot connect using a
web browser
Be sure the switch is powered on.
Check network cabling between the management station and the
switch. Make sure the ends are properly connected and there is no
damage to the cable. Test the cable if necessary.
Check that you have a valid network connection to the switch and
that the port you are using has not been disabled.
Be sure you have configured the VLAN interface through which the
management station is connected with a valid IP address, subnet
mask and default gateway.
Be sure the management station has an IP address in the same
subnet as the switchs IP interface to which it is connected.
If you are trying to connect to the switch via the IP address for a
tagged VLAN group, your management station, and the ports
connecting intermediate switches in the network, must be
configured with the appropriate tag.
Cannot access the on-
board configuration
program via a serial port
connection
Refer to the CLI Reference Guide for information on troubleshooting a
connection to the serial port
Forgot or lost the password
Contact your local distributor.