User guide

20
The Wi-Fi Setup Utility will
not install on my computer
• Ensure you are running a version of Windows XP or
Windows Vista
I do not have a wireless
Internet connection—can I
still view online content on
my frame?
• A wireless connection is needed in order to view content
from Flickr, Picasa, and FrameChannel.com.
When I access the Wi-Fi
Mode portion of the frame,
it continues to say
“Attempting to Connect…”
but never connects.
• You may not be connected to a wireless network. While
in the Wi-Fi Mode, press the ENTER key on the icon with
a magnifying glass in order to bring up the list of
available networks to connect to. Follow the steps in
Chapter 2 to set up.
I cannot connect my frame
to my wireless connection
• Ensure the password for your wireless connection is
being entered accurately when prompted by the
on-screen keyboard.
• The frame may be out of range from your wireless
network—try moving the frame closer to your wireless
router.
• Your wireless network’s signal is too weak.
• A maximum of 10 networks can be displayed at
once—your network may not display if too many are in
range.
The Wi-Fi Setup Utility will
not install on my computer
• The Wi-Fi Setup Utility will only function in Windows XP
or Windows Vista. Please ensure you are trying to
install the software on one of those operating systems.