User's Guide
Table Of Contents
- 1 Welcome to VideoManager
- 2 Home
- 3 Videos - how to...
- 4 Incidents - how to...
- 4.1 Search Incidents
- 4.2 Create, Edit and Delete Incidents
- 4.3 Clip Footage in an Incident
- 4.4 Redact a Video
- 4.4.1 Create, Edit and Delete Foreground Redactions
- 4.4.2 Create, Edit and Delete Background Redactions
- 4.4.3 Create, Edit and Delete Audio Redactions
- 4.4.4 Create, Edit and Delete Text Annotations
- 4.4.5 Create, Edit and Delete Brightness Redactions
- 4.4.6 Create, Edit and Delete Zoom Redactions
- 4.4.7 Create Other Redactions
- 4.4.8 Access the Redaction Advanced Dropdown
- 4.5 Bulk Edit Incidents
- 4.6 Create, Edit and Delete Bookmarks
- 5 Devices - how to...
- 6 Frequently Asked Questions
- 6.1 Videos FAQs
- 6.1.1 Q: After recording, how do I download videos from my device to VideoManager?
- 6.1.2 Q. Why are some of the headings on my videos green?
- 6.1.3 Q: I can't see some of the videos on VideoManager. Why is this?
- 6.1.4 Q. Can I share videos with people who aren't on VideoManager?
- 6.1.5 Q. Why do some of my videos have a cloud symbol instead of a thumbnail?
- 6.1.6 Q. Why is the timestamp on my video incorrect?
- 6.1.7 Q. What is the difference between the operator and the owner of a video?
- 6.2 Devices FAQs
- 6.2.1 Q: Why can't VideoManager find my devices when I dock them for the first time?
- 6.2.2 Q. Why isn't my device streaming?
- 6.2.3 Q. Why isn't my VideoBadge docking?
- 6.2.4 Q. Can I move my devices from one VideoManager system to another one?
- 6.2.5 Q. Why does my device appear as locked on VideoManager?
- 6.1 Videos FAQs
Edesix ED-012-134-08
5
1 Welcome to VideoManager
Thank you for choosing Edesix's VideoManager as your aggregator of evidential-ready footage.
VideoManager is designed as an intuitive browser-based system, requiring minimal training and input.
However, if there is a question or process that you can't find in this guide, useful contact information is
listed below:
l Support - edesix.com/support.
This gives you information regarding FAQs and returning equipment.
l Customer login - edesix.com/customer-login.
If you have software assurance, this will provide you with the latest VideoManager
software.
Chapters are arranged by the corresponding tabs on VideoManager (Videos, Incidents, Devices, Status,
and Admin). From there, the sub-chapters are arranged by actions you can perform in each tab. The
exception for this is the Admin tab - this is broken down into the panes and sections of the Admin UI.
VideoManager - User Guide
1 Welcome to VideoManager