User's Guide
Table Of Contents
- 1 Welcome to VideoManager
- 2 Home
- 3 Videos - how to...
- 4 Incidents - how to...
- 4.1 Search Incidents
- 4.2 Create, Edit and Delete Incidents
- 4.3 Clip Footage in an Incident
- 4.4 Redact a Video
- 4.4.1 Create, Edit and Delete Foreground Redactions
- 4.4.2 Create, Edit and Delete Background Redactions
- 4.4.3 Create, Edit and Delete Audio Redactions
- 4.4.4 Create, Edit and Delete Text Annotations
- 4.4.5 Create, Edit and Delete Brightness Redactions
- 4.4.6 Create, Edit and Delete Zoom Redactions
- 4.4.7 Create Other Redactions
- 4.4.8 Access the Redaction Advanced Dropdown
- 4.5 Bulk Edit Incidents
- 4.6 Create, Edit and Delete Bookmarks
- 5 Devices - how to...
- 6 Frequently Asked Questions
- 6.1 Videos FAQs
- 6.1.1 Q: After recording, how do I download videos from my device to VideoManager?
- 6.1.2 Q. Why are some of the headings on my videos green?
- 6.1.3 Q: I can't see some of the videos on VideoManager. Why is this?
- 6.1.4 Q. Can I share videos with people who aren't on VideoManager?
- 6.1.5 Q. Why do some of my videos have a cloud symbol instead of a thumbnail?
- 6.1.6 Q. Why is the timestamp on my video incorrect?
- 6.1.7 Q. What is the difference between the operator and the owner of a video?
- 6.2 Devices FAQs
- 6.2.1 Q: Why can't VideoManager find my devices when I dock them for the first time?
- 6.2.2 Q. Why isn't my device streaming?
- 6.2.3 Q. Why isn't my VideoBadge docking?
- 6.2.4 Q. Can I move my devices from one VideoManager system to another one?
- 6.2.5 Q. Why does my device appear as locked on VideoManager?
- 6.1 Videos FAQs
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l Device operator - search for incidents containing footage uploaded
by a specified download slave.
l Owner - search for incidents owned by a specified user.
Click My Incidents to search only for incidents that the logged-in user owns.
l Source - search for incidents containing videos from a specified device
or import sources.
l Match text - search for incidents whose text (including title, reference
code, and notes) matches the text entered here.
l Show current incidents and Show recently deleted incidents - select
whether or not to include current incidents and recently deleted incid-
ents.
l Only show shared incidents and Only show incidents with external
links - select whether or not to include current incidents which have
been shared within the system, or shared with people outside the sys-
tem using links.
l Advanced Filter - users with knowledge of using sequence conditions
can input more advanced search queries here.
3. Click Find Incidents to display all matching incidents below the search
options.
4.
Click Clear Filter to clear the search filters.
Some of these search options may not be available depending on how the
user's access permissions have been configured.
VideoManager - User Guide
4 Incidents - how to...










