Use and Care Manual

TROUBLE SHOOTING GUIDE
10
Error prompt and code running status
1. "E1" code: This code appears when the copper head sensor is damaged. The machine will keep
running, but every 30 minutes , the compressor will stop for about 10 minutes, then continue to run .
After that ,the machine will repeat the cycle like this.
2. "E2" code: This code appears when the temperature and humidity sensor is damaged.
The machine will keep running, but every 30 minutes , the compressor will stop for about 10 minutes,
then continue to run . After that ,the machine will repeat the cycle like this.
3. "E4" code: This code appears when water tank of water pump is full or failure of water pump,
the machine will stop running.
Trouble Possible Cause Solution
Error Code: E1 Copper head sensor failure Request Replacement Kits
Error Code: E2
Air inlet temperature and humidity
sensor failure
Request Replacement Kits
Error Code: E3
Air outlet temperature and humidity
sensor failure
Request Replacement Kits
Error Code: E4
Water pump failure or Water tank of
water pump is full
Replace it or check the water
pump
Error Code: E5 4-way valve failure Request Replacement Kits