Use and Care Manual

OTHER FUNCTIONS
Please press the following table for troubleshooting before contacting the maintenance. If the
problem still cannot be solved, please contact the dealer or professional in time.
General analysis
Fault code
Problem
Problem cause Solution
Possible cause Solution
Not working
Cooling (heating)
is not good
Low voltage?
Dirty filter?
Proper temperature?
Doors and windows are closed?
Pipe is outside?
Strong interference (such as static
electricity, abnormal supply voltage)?
Remote control in range?
An obstacle?
condenser temperature sensor
is faulty
Room temperature sensor is fault
Water tank is full
Low sensitivity of remote control
Whether the room has
fluorescent lights
The inlet or outlet of the
machine blocked?
Room temperature reached
the set temperature ?
the ambient temperature below
the set temperature?
Blow mode?
Operate in air supply or
dehumidification mode?
Required temperature within
the set temperature range of
the air conditioner?
Lightning, radio and other
interference?
Just turn the machine on or off?
evaporator temperature sensor
is faulty
Contact a professional
Contact a professional
1.Drain the water from the water tank.
2. If FU is still displayed after the water tank is
emptied, notify maintenance personnel
Contact a professional
Just turn the machine on or off?
Wait for the voltage to return to normal.
Clean the filter
Adjust to the proper temperature.
Close the doors and windows.
Let the pipe outside.
Please unplug it. After about 3 minutes, plug
it back in and turn it on again
Remote control receiving range within 6 meters,
do not exceed this range
Remove obstacles.
Check the battery of the remote control. If the
battery is too low, replace the battery.
Let he remote control is near the machine.
Turn off the lights and try again.
Remove obstacles
The machine will stop blowing air when the
set temperature is reached.
This is a normal phenomenon, if you need to
cool please lower the set temperature
Change to cooling mode
This is a normal phenomenon, the air supply/de-
humidification mode temperature is not adjustable
et temperature range: 16℃~30℃, beyond the range
of the temperature cannot be adjusted.
Turn off the power, turn it on, and turn it back on.
The sound caused by refrigerant flow in the air
conditioner is a normal phenomenon.
The temperature change causes the panel and
other parts to expand and shrink, causing the
sound of friction.
No wind blows out
of the machine
No cooling
Sudden abnormal op-
eration during operation
Hear the sound
of water
Hear a crack
set temperature
cannot be adjusted
Can not receive the
remote control signal
or the remote control
operation is not
sensitive, no response
Smelly
any odors in the room such
as furniture, cigarettes, etc.?
Power off?
Plug loose?
Power switch trip or blow
a fuse?
Line faulty?
Stop running and start up
again immediately?
Wait for power.
Plug it back in.
Remove odor sources.
Clean the filter.
Ask a professional to replace the power
switch or fuse.
Ask a professional to replace the line.
Please wait 3 minutes and then restart