User's Manual

i15 Blood Gas and Chemistry Analysis System User Manual Troubleshooting
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Chapter 9 Troubleshooting
The following table lists some problems you may encounter to assist in troubleshooting.
Table 9-1 Troubleshooting Examples
Item Problem Solution
1
A test cartridge will
not be ejected
automatically when a test is complete.
If the system is running smoothly, remove
the test cartridge ejector cap, pull the middle
hole with a pointed object, and remove the
test cartridge from the system.
2
A
test cartridge is inserted into the system
prior to a test.
Remove the test cartridge ejector cap, pull
the middle hole with a pointed object, and
remove the test cartridge from the system.
3
A simulator will not be ejected automatically
when a simulator test is complete.
Remove the test cartridge ejector cap, pull
the middle hole with a pointed object, and
remove the simulator from the system.
4
A test cartridge can not be removed because
of power interruption during operation.
C
onnect the system to AC power, and turn
on the system. After about 1 minute, the test
cartridge will be ejected automatically. If it
is not ejected automatically, remove the test
cartridge eje
ctor cap, pull the middle hole
with a pointed
object, and remove the test
cartridge from the system.
5
A test cartridge can not be ejected because
the system malfunctions, for example, the
system is dead.
Reboot the system. A
fter about 1 minute,
the test c
artridge will be ejected
automatically. I
f it is not ejected
automatically, remove the test cartridge
ejector cap, pull the middle hole with a
pointed object, and remove the test cartridge
from the system.
6
The prompt “Cartridge is not Qualified”
appears.
P
erform an electronic simulator test to
confirm that the system is working
smoothly. If the system passes the simulator
test, perform sample tests with new test
cartridges. If the problem continues after
several attempts, please contact EDAN or
its authorized distributors for assistance.
7
The prompt “POGO_PIN does Not Contact
P
erform the test again with a new test
cartridge. I
f the prompt appears again,