Instruction manual

10
RUCKUS
EN
Problem Possible Cause Solution
Short Run Time
• Battery damaged/not charged
• Motor dirty or brushes worn
• Check/change battery
• Check/clean/replace
Sluggish Action
•Motor dirty or brushes worn
• Bind in drivetrain
• Vehicle battery is not charged
• Check/clean/replace
• Clean/adjust
• Replace/recharge
Controls Reversed • ST. REV or TH. REV • Change switch position
Motor/ESC overheat • Over-geared • Install smaller pinion
Doesn’t Operate
• Transmitter batteries low
• Transmitter powered off
• ESC powered off
• Vehicle battery is not charged
• Replace/recharge
• Power On
• Power On
• Replace/recharge
Poor Range
• Transmitter batteries low
• Transmitter antenna is damaged or loose
• Receiver antenna damaged
• Motor dirty or brushes worn
• Replace/recharge
• Check/tighten
• Check/repair/replace
• Check/clean/replace
TROUBLESHOOTING GUIDE
WARRANTY AND REPAIR POLICY
Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that
the Products purchased (the “Product”) will be free from defects in
materials and workmanship at the date of purchase by the Purchaser.
Limited Warranty
Horizon reserves the right to change or modify this warranty
without notice and disclaims all other warranties, express
or implied.
(a) This warranty is limited to the original Purchaser (“Purchaser”) and
is not transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.
This warranty covers only those Products purchased from an
authorized Horizon dealer. Third party transactions are not covered by
this warranty. Proof of purchase is required for all warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OF THE PRODUCT. THE PURCHASER ACKNOWLEDGES THAT
THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be
that Horizon will, at its option, (i) repair or (ii) replace, any Product
determined by Horizon to be defective. In the event of a defect, these
are the Purchaser’s exclusive remedies. Horizon reserves the right to
inspect any and all equipment involved in a warranty claim. Repair
or replacement decisions are at the sole discretion of Horizon. This
warranty does not cover cosmetic damage or damage due to acts
of God, accident, misuse, abuse, negligence, commercial use, or
modifi cation of or to any part of the Product. This warranty does not
cover damage due to improper installation, operation, maintenance, or
attempted repair by anyone other than Horizon. Return of any Product
by Purchaser must be approved in writing by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,
WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, OR STRICT LIABILITY. Further, in no event shall the
liability of Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use, setup, fi nal
assembly, modifi cation or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability
associated with the use of this Product, you are advised to return this
Product immediately in new and unused condition to the place
of purchase.
Law: These Terms are governed by Illinois law (without regard to
confl ict of law principals).
WARRANTY SERVICES
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the Product
has been started, you must contact Horizon directly. This will enable
Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance,
please direct your email to [e-mail], or call
877.504.0233 toll free to speak to a Product Support representative.
You may also fi nd information on our website at
www.horizonhobby.com.
Inspection or Repairs
If this Product needs to be inspected or repaired, please use the
Horizon Online Repair Request submission process found on our
website or call Horizon to obtain a Return Merchandise Authorization
(RMA) number. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Repair Request is available
at www.horizonhobby.com http://www.horizonhobby.com under the
Repairs tab. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions for
submitting your product for repair. When calling Horizon, you will be
asked to provide your complete name, street address, email address
and phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA number,
a list of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you have any issue
with a battery, please contact the appropriate Horizon Product
Support offi ce.
Warranty Inspection and Repairs
To receive warranty service, you must include your original