User Manual
3
EN
Problem PossibleCause Solution
The system will not connect
Your transmitter and receiver are too close together Move transmitter a few feet from receiver
Transmitter or receiver is too close to large metal 
object, wireless source or another transmitter
Move to another location and attempt binding again
Your transmitter was accidentally put into bind mode 
and is no longer bound to your receiver
Rebind your transmitter and receiver
Poor range
Transmitter batteries low Replace/recharge
Transmitter antenna is damaged or loose Check/tighten
Receiver antenna damaged Check/repair/replace
The receiver quits responding 
during operation
Transmitter batteries low Replace/recharge
Loose or damaged wires or connectors between 
battery and receiver
Check the wires and connection between the battery and 
receiver. Repair or replace wires and/or connectors
TROUBLESHOOTINGGUIDE
LIMITEDWARRANTY
WhatthisWarrantyCovers—Horizon Hobby, LLC, (Horizon) warrants to 
the original purchaser that the product purchased (the “Product”) will be 
free from defects in materials and workmanship at the date of purchase. 
WhatisNotCovered—This warranty is not transferable and does not 
cover (i) cosmetic damage, (ii) damage due to acts of God, accident, misuse, 
abuse, negligence, commercial use, or due to improper use, installation, 
operation or maintenance, (iii) modification of or to any part of the Product, 
(iv) attempted service by anyone other than a Horizon Hobby authorized 
service center, (v) Product not purchased from an authorized Horizon 
dealer, or (vi) Product not compliant with applicable technical regulations 
or (vii) use that violates any applicable laws, rules, or regulations. 
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO 
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS 
ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT 
LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE 
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED 
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE 
PURCHASER’S INTENDED USE. 
Purchaser’s Remedy—Horizon’s sole obligation and purchaser’s sole 
and exclusive remedy shall be that Horizon will, at its option, either (i) 
service, or (ii) replace, any Product determined by Horizon to be defective. 
Horizon reserves the right to inspect any and all Product(s) involved in a 
warranty claim. Service or replacement decisions are at the sole discretion 
of Horizon. Proof of purchase is required for all warranty claims. SERVICE 
OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE 
PURCHASER’S SOLE AND EXCLUSIVE REMEDY. 
LimitationofLiability—HORIZON SHALL NOT BE LIABLE FOR SPECIAL, 
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS 
OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF 
WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, 
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, 
EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
DAMAGES. Further, in no event shall the liability of Horizon exceed the 
individual price of the Product on which liability is asserted. As Horizon 
has no control over use, setup, final assembly, modification or misuse, no 
liability shall be assumed nor accepted for any resulting damage or injury. 
By the act of use, setup or assembly, the user accepts all resulting liability. 
If you as the purchaser or user are not prepared to accept the liability 
associated with the use of the Product, purchaser is advised to return the 
Product immediately in new and unused condition to the place of purchase.
Law—These terms are governed by Illinois law (without regard to conflict 
of law principals). This warranty gives you specific legal rights, and you 
may also have other rights which vary from state to state. Horizon reserves 
the right to change or modify this warranty at any time without notice.
WARRANTYSERVICES
Questions, Assistance, and Services—Your local hobby store and/
or place of purchase cannot provide warranty support or service. Once 
assembly, setup or use of the Product has been started, you must contact 
your local distributor or Horizon directly. This will enable Horizon to better 
answer your questions and service you in the event that you may need 
any assistance. For questions or assistance, please visit our website at 
www.horizonhobby.com, submit a Product Support Inquiry, or call the toll 
free telephone number referenced in the Warranty and Service Contact 
Information section to speak with a Product Support representative. 
Inspection or Services—If this Product needs to be inspected or 
serviced and is compliant in the country you live and use the Product 
in, please use the Horizon Online Service Request submission process 
found on our website or call Horizon to obtain a Return Merchandise 
Authorization (RMA) number. Pack the Product securely using a shipping 
carton. Please note that original boxes may be included, but are not 
designed to withstand the rigors of shipping without additional protection. 
Ship via a carrier that provides tracking and insurance for lost or damaged 
parcels, as Horizon is not responsible for merchandise until it arrives and 
is accepted at our facility. An Online Service Request is available at http://
www.horizonhobby.com/content/service-center_render-service-center. If 
you do not have internet access, please contact Horizon Product Support 
to obtain a RMA number along with instructions for submitting your 
product for service. When calling Horizon, you will be asked to provide 
your complete name, street address, email address and phone number 
where you can be reached during business hours. When sending product 
into Horizon, please include your RMA number, a list of the included items, 
and a brief summary of the problem. A copy of your original sales receipt 
must be included for warranty consideration. Be sure your name, address, 
and RMA number are clearly written on the outside of the shipping carton. 
NOTICE:Do not ship Li-Po batteries to Horizon. If you have any 
issue with a Li-Po battery, please contact the appropriate Horizon 
Product Support office.
Warranty Requirements—For Warranty consideration, you must 
include your original sales receipt verifying the proof-of-purchase date. 
Provided warranty conditions have been met, your Product will be serviced 
or replaced free of charge. Service or replacement decisions are at the sole 
discretion of Horizon.
Non-Warranty Service—Should your service not be covered by 
warranty, service will be completed and payment will be required without 
notification or estimate of the expense unless the expense exceeds 50% 
of the retail purchase cost. By submitting the item for service you are 




