User guide
5
16.Other Problems
There is much noise when the robot 
works.
1. Check whether the suction of main brush is 
blocked.
2. Examine and clean the main brush(at both 
ends).
3. Examine and clean the side brush.
Turn off the power supply, and then take out of 
dust box. After removing the garbage, 
overturn the robot.
If the failure is still there after operating 
according to the above procedure, Please 
contact out after-sales service.
1. mode?
 Answer: Because when there is low battery, 
 Answer: It differs from the ground situation, it will do back to charging mode 
automatically.
2. How long can robot last working under 
full battery?  7 What's the cleaning coverage once it is 
charged full?(under automatic cleaning 
 Answer: It differs from the ground situation,
mode)
 It takes around 60 minutes for even floor 
 Answer: Under normal circumstance, it is 
such as wooden floor and ceramic tile, and 
around 120-150 sq, but it differs from the 
20 minutes for short-haired carpet. 
ground situation.
3. Is it allowed for the robot to work 
8 Why does robot stop working once it 
independently without taking care of?
meets obstacle? 
 Answer: Yes. However, you should keep 
 Answer: Under normal circumstance, robot 
person in the room informed about robot 
will return or seek other route when it meets 
operating to avoid tripping. 
obstacle. However, if it controlled by remote 
4. What kind of equipment inside the robot 
control, it is not able to change route in case 
is used for dealing with failure?
of obstacle.
 Answer: It is equipped with photosensitive 
9 Why there is garbage leaking from the 
components which can detect the stair over 
machine while robot operating?
the height of 8 centimeters; for fear that it 
Answer: a. Please check whether there is 
would fall over.
too much garbage in dust box(if there is too 
5 Is robot able to clean the bottom of the 
much dust on the floor, robot is not able to 
furniture? 
alarm after working for some time even 
though there is too much garbage in dust 
 Answer: It is flat design, during normal 
box.). That's why you need to clean dust 
cleaning, it can go into table and bed corner 
box. b. See whether main brush is not 
whose height is over 10 centimeters, such as 
cleaned for long time, as it is tangled with 
bed, wardrobe, sofa and tea table.
much hair and dust. 
6 Why does robot fail to work under set 
How much reserve time for robot go back 
charging?
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