Instruction manual
The robot works for a shorter 
time with a louder noise and a 
lower suction.
The robot’s intake is blocked.
Turn robot’s power OFF, clean the 
dust box, and invert the robot. 
Clean the following areas: 
1. Suction port behind main brush. 
2. Bearings at both ends of rotating 
brush. 
3. Driving wheels. 
4. Dust sensors.
If the problem persists after taking 
steps above, please contact 
Customer Service at 
1-888-966-0895. 
Dirt in the robot’s dust box 
leaks out.
Too much dirt in dust box.
Rotating brush is tangled with hair or 
other debris.
The robot is being held improperly.
Clean dust box.
Clean rotating brush.
When holding the robot, keep the 
end marked with “DEEBOT” tilted 
slightly up.
Malfunction Possible Causes Solutions
When the robot is working, 
the main brush does not rotate.
Turn robot’s power OFF and try to rotate 
the main brush by hand. If the brush 
will not spin, the brush may be installed 
incorrectly.
Main brush is tangled with hair or 
foreign matter.
Main brush is stuck in long hair carpet.
Remove the main brush and 
reinstall it correctly.
Clean main brush.
The robot cannot clean carpet with 
hair longer than 0.8 inch.
If all causes above have been eliminated, 
the main brush may need repair. 
Please contact Customer Service 
at 1-888-966-0895.
The robot will not clean 
automatically at programmed 
time.
The robot is not set to the correct time 
of day.
Power switch on the bottom of the robot 
is OFF.
The robot’s battery is low.
Reset the correct time of day on 
the robot.
Turn ON the power switch on the 
bottom of the robot.
Keep the robot on the charging 
dock to make sure it has full 
battery to work at any time.
Robot’s cleaning frequency is set to 
clean once, or has been cancelled. 
Correctly set cleaning frequency 
again.
The robot has accidentally 
absorbed liquid.
Immediately turn OFF the power switch on the bottom of the robot.
Remove dust box and rotating brushes and clean them.
Dry all components for 12 hours in the sun if possible, reinstall and restart 
the robot.
After cleaning the dust box, 
display screen still shows that 
dust box is full.
The dust box is installed improperly.
Remove the dust box, clean it and 
reinstall. 
Remote control failure (effective 
control range of remote control 
is 16 feet).
The batteries in the remote control 
need to be replaced.
The power switch at the bottom of 
the robot is not ON, or the robot 
battery is low.
Infrared emitter on remote control or 
the robot’s infrared receiver is dirty, 
so the signal cannot be transmitted.
Replace with new batteries 
making sure they are installed 
correctly.
Make sure the robot’s power switch 
is ON and fully charged.
Use clean soft cloth to wipe the 
infrared emitter on remote control 
and the robot’s infrared receiver.
There is other equipment interfering 
with infrared signal to the robot. 
Avoid using the remote control 
near other equipment that uses 
infrared signals.
Common Malfunctions
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