Users Manual Part 1

29
EN
No. Malfunction Possible Causes Solutions
15
There is debris in the Dust
Container.
Fine particles are absorbed inside the Dust
Container through the Dust Bag.
Clean the Dust Container Lid and inner wall.
The Dust Bag is damaged. Check the Dust Bag and replace it.
16
DEEBOT leaks dust or
debris while cleaning.
The Dust Disposal Port is stuck by debris. Uninstall the Auto-Empty Dust Bin and clear the debris.
17
Air Freshener makes an
abnormal noise.
Objects have fallen into the Air Freshener. Please contact Customer Service for assistance.
18
DEEBOT does not respond
to the Station instruction.
DEEBOT is too far away from the Station.
If it is beyond the available distance, the ECOVACS HOME
App can also be used to operate DEEBOT.
DEEBOT and the Station are not paired.
Unplug the Station plug and wait for 10 seconds to reinsert
the plug. Manually push the robot up to the Station, and
ensure that the charging pins are correctly connected.
Then, DEEBOT will start charging, and voice prompt
pairing successful.
19
Driving wheels are
blocked.
Driving wheels are blocked by foreign objects.
Please rotate and press the driving wheels to check
whether there is any foreign object wrapped or stuck. If
there is any foreign object, please clean it in time. If this
problem persists, please contact Customer Care for help.
20
DEEBOT OZMO
TM
Pro
3.0 Oscillating Mopping
System drops out of the
place during use.
The OZMO
TM
Pro 3.0 Oscillating Mopping
System is not correctly installed.
Make DEEBOT OZMO
TM
Pro 3.0 Oscillating Mopping
System clicks into place when installing.
21
DEEBOT is stuck when
cleaning with OZMO
TM
Pro
3.0 Oscillating Mopping
System installed.
DEEBOT may have difculty climbing over
obstacles when using OZMO
TM
Pro 3.0
Oscillating Mopping System.
Please assist DEEBOT if there is a problem.