Users Manual Part 1

27
EN
No. Malfunction Possible Causes Solutions
8
DEEBOT gets stuck while
working and stops.
DEEBOT is tangled with something on the
oor (electrical wires, curtains, carpet fringing, etc.).
DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
DEEBOT might be stuck under furniture with an
entrance of similar height.
Please set a physical barrier, or set a Virtual Boundary in
the ECOVACS HOME App.
9
During cleaning, DEEBOT
appears in the route
disorder, running bias,
repeated cleaning, small
area leakage and so on.
(If there is a large area
that has not been swept
temporarily, DEEBOT
will make up the leakage
independently. Sometimes
DEEBOT will re-enter a
cleaned room to nd any
missing area.)
Objects such as wires and slippers placed
on the ground affect the normal operation of
DEEBOT.
Please tidy up the scattered wires, slippers and other objects
on the ground before cleaning. And reduce the scattered
objects on the ground as far as possible. If there is any area
leakage, DEEBOT will correct the leakage by itself, please do
not interfere (such as moving DEEBOT or blocking the route).
It may be that the Driving Wheels slips on the
ground when DEEBOT climbs steps, thresholds
and door bars, thus affecting the its judgment
of the whole house environment.
It is recommended to close the door of this area and clean
the area separately. After cleaning, DEEBOT will return to
the starting point. Please rest assured to use.
Work on freshly waxed and polished oors or
smooth tiles, resulting in less friction between
the Driving Wheels and the oor.
Please wait for wax to dry before cleaning.
Due to different home environments, some
areas cannot be cleaned.
Clean the home environment to ensure that DEEBOT can
enter for cleaning.
The TrueMapping Distance Sensor is dirty or
blocked by foreign matters.
Wipe the TrueMapping Distance Sensor with a clean soft
cloth or remove foreign matters.
10
Video Manager cannot
open or has no screen.
Wi- connection failed.
Check the Wi-Fi connection status. DEEBOT must be in an
area with good Wi-Fi signal to enable the Video Manager.
Due to the network latency, you may not be
able to open Video Manager temporarily.
Try again later.
The AIVI Visual Detection Sensor is blocked. Remove the shield.