Users Manual Part 1
26
EN
No. Malfunction Possible Causes Solutions
13
AIVI Visual Detection Sensor
cannot recognize objects.
The cleaning area is not well illuminated.
Smart Recognition requires sufcient lighting. Please
make sure the areas to be cleaned are well illuminated.
AIVI Visual Detection Sensor lens is dirty or blocked.
Clean the lens with a clean soft cloth, and make sure
the sensor is not blocked. Avoid using any detergent or
cleaning spray while cleaning.
14
After returning to the Station,
DEEBOT does not empty the
Dust Bin.
Dust Collection Cabin is not closed. Please close the Dust Collection Cabin .
Dust Bag is not installed in the Station. Install the Dust Bag, and close the Dust Collection Cabin .
Manually moving DEEBOT back to the Station might
not trigger Auto-Empty function.
It is recommended to let DEEBOT return to the Station on its own.
Please do not manually move it.
DEEBT will automaticlly return to the Station in Video
Manager mode.
DEEBOT will not do cleaning task and empty the Dust Bin in
Video Manager mode. This is a normal phenomenon, please rest
assured to use.
In Do Not Disturb mode, DEEBOT will not empty the
dust after returning back to the Station.
Cancel Do Not Disturb mode in ECOVACS HOME App or
manually start dust empty.
The Station detects a decrease in empty efciency.
Replace the Dust Bag according to the [Maintenance] section and
close the Dust Collection Cabin . If the Dust Bag is not full when
prompted by ECOVACS HOME App, you can put it back again.
If the above possible causes have been ruled out,
components of the Station may be abnormal.
Please contact Customer Care for help.
15 Fail to empty the Dust Bin.
The Station detects a decrease in empty efciency.
Replace the Dust Bag according to the [Maintenance] section and
close the Dust Collection Cabin . If the Dust Bag is not full when
prompted by App, you can put it back again.
The outlet of Dust Bin is blocked by foreign objects. Remove the Dust Bin and clean the foreign objects on the outlet.
16
The inner side of Dust Collection
Cabin is dirty.
Fine particles are absorbed in the inner side of Dust
Collection Cabin through the Dust Bag.
Clean the inner side of Dust Collection Cabin .
The Dust Bag is broken. Check the Dust Bag. Replace it.
17
Ash leakage occurs during
working.
The outlet of Dust Bin is blocked by foreign objects. Remove the Dust Bin and clean the foreign objects on the outlet.