Users Manual Part 1

30
EN
No. Malfunction Possible Causes Solutions
17
Air Freshener makes an
abnormal noise.
Objects have fallen into the Air Freshener. Please contact Customer Service for assistance.
18
DEEBOT does not respond
to the Station instruction.
DEEBOT is too far away from the Station.
If it is beyond the available distance, the ECOVACS HOME
App can also be used to operate DEEBOT.
DEEBOT and the Station are not paired.
Unplug the Station plug and wait for 10 seconds to reinsert
the plug.
Manually push the robot up to the Station, and ensure that
the charging pins are correctly connected. Then, DEEBOT
will start charging, and voice prompt pairing successful.
19
Driving wheels are
blocked.
Driving wheels are blocked by foreign objects.
Please rotate and press the driving wheels to check
whether there is any foreign object wrapped or stuck. If
there is any foreign object, please clean it in time. If this
problem persists, please contact Customer Care for help.
20
DEEBOT OZMO™ Pro
3.0 Oscillating Mopping
System drops out of the
place during use.
The OZMO™ Pro 3.0 Oscillating Mopping
System is not correctly installed.
Make DEEBOT OZMO™ Pro 3.0 Oscillating Mopping
System clicks into place when installing.
21
DEEBOT is stuck when
cleaning with OZMO™ Pro
3.0 Oscillating Mopping
System installed.
DEEBOT may have difculty climbing over
obstacles when using OZMO™ Pro 3.0
Oscillating Mopping System.
Please assist DEEBOT if there is a problem.