Users Manual Part 1
28
EN
No. Malfunction Possible Causes Solutions
9
During cleaning, DEEBOT
appears in the route
disorder, running bias,
repeated cleaning, small
area leakage and so on.
(If there is a large area
that has not been swept
temporarily, DEEBOT
will make up the leakage
independently. Sometimes
DEEBOT will re-enter a
cleaned room to nd any
missing area.)
Objects such as wires and slippers placed on the
ground affect the normal operation of DEEBOT.
Please tidy up the scattered wires, slippers and other objects on
the ground before cleaning. And reduce the scattered objects on
the ground as far as possible. If there is any area leakage, DEEBOT
will correct the leakage by itself, please do not interfere (such as
moving DEEBOT or blocking the route).
It may be that the Driving Wheels slips on the
ground when DEEBOT climbs steps, thresholds
and door bars, thus affecting the its judgment of
the whole house environment.
It is recommended to close the door of this area and clean
the area separately. After cleaning, DEEBOT will return to the
starting point. Please rest assured to use.
Work on freshly waxed and polished oors or
smooth tiles, resulting in less friction between the
Driving Wheels and the oor.
Please wait for wax to dry before cleaning.
Due to different home environments, some areas
cannot be cleaned.
Clean the home environment to ensure that DEEBOT can enter
for cleaning.
The TrueMapping Distance Sensor is dirty or
blocked by foreign matters.
Wipe the TrueMapping Distance Sensor with a clean soft cloth
or remove foreign matters.
10
Video Manager cannot open
or has no screen.
Wi- connection failed.
Check the Wi-Fi connection status. DEEBOT must be in an
area with good Wi-Fi signal to enable the Video Manager.
Due to the network latency, you may not be able
to open Video Manager temporarily.
Try again later.
The AIVI Visual Detection Sensor is blocked. Remove the shield.
11 Delay in remote control.
The Wi-Fi signal is poor, causing the video
loading to be slow.
Use DEEBOT in areas with good Wi-Fi signals.
12
AIVI Visual Detection
Sensor cannot recognize
objects.
The cleaning area is not well illuminated.
Smart Recognition requires sufcient lighting. Please make
sure the areas to be cleaned are well illuminated.
AIVI Visual Detection Sensor lens is dirty or
blocked.
Clean the lens with a clean soft cloth, and make sure
the sensor is not blocked. Avoid using any detergent or
cleaning spray while cleaning.