Warranty
ECOSMART U.S. LLC 
MANUFACTURERS WARRANTY 
MAINLAND USA & CANADA - LIMITED LIFETIME 
OUTSIDE MAINLAND USA –5 YEARS 
1.
PRODUCT  WARRANTY: 
Ecosmart U.S. L.L.C. warrants  to the original purchaser at the original address or the authorized 
transferee of such purchaser (collectively, the “Buyer”) Ecosmart Tankless Water Heater and its components to be free from 
defects in materials and workmanship, under normal use and service from the date of installation, provided that the Product is 
installed within thirty (30) days from date of receipt and installed by a licensed electrician and plumber (specific proof required) 
and maintained in accordance with Products written instructions. The Product Warranty will be in effect upon receipt of the 
Warranty  Registration
  by  Ecosmart  U.S.  offices.  The  Warranty  Registration  is  included  in  the  Operating  and  Maintenance 
Manual supplied with each new product and must be fully completed and submitted via fax, mail or website within (30) days of 
receipt  of Product. Incomplete Warranty Registrations will not  be  accepted.  Product Warranties are  void without  receipt  of 
Warranty Registration within (30) days of receipt of Product. 
SUCH WARRANTIES DO NOT COVER: 
·
Product failure caused by liming, sediment buildup, chemical corrosion, chlorine/chloride corrosion, or freezing. 
·
Product failure caused by the failure to remove air from system prior to or during operation. 
·
Product misuse,  tampering  or  misapplication,  accidental  damage,  improper  installation  or  the  application  of 
improper voltage. 
·
Costs incurred for shipping, delivery, handling and/or administrative charges. 
·
Labor charges of any kind. 
THE  FOREGOING  WARRANTIES  ARE  EXCLUSIVE  AND  IN  LIEU  OF  ANY  OTHER  WARRANTY,  EXPRESSED  OR  IMPLIED, 
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR 
PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. 
2.
LIMITATION  OF  REMEDIES  AND  DAMAGES: 
Ecosmart U.S. L.L.C. liability  and  Buyer’s exclusive  remedy  hereunder will be 
limited solely to repair or replacement of Product under Warranty by Ecosmart Service Center with respect to any claim made 
within the applicable Warranty. Ecosmart U.S. L.L.C. reserves the right to accept or reject any such claim in whole or in part. 
Ecosmart U.S. L.L.C. will not accept the return of any product without prior written approval from Ecosmart Service Center and the 
issuance  of a  Return Merchandise  Authorization  Number  clearly marked  on the outside  packaging of  the return shipment. 
ECOSMART  U.S  LLC  WILL  NOT  BE  LIABLE,  UNDER  ANY  CIRCUMSTANCES,  FOR  CONSEQUENTIAL  OR  INCIDENTAL  DAMAGES, 
INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF (OR INABILITY TO USE) THE 
PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT 
OR GOODS. 
Warranty  Transfer Information:  The Warranty  may be transferred to one (1)  subsequent homeowner at the same 
physical address upon payment to Ecosmart U.S. L.L.C. of the applicable transfer fee: 
·
ECO 11 and Under  $125.00 
·
ECO16thruECO18  $250.00 
·
ECO 21 thru ECO 27  $350.00 
Said transfer fee and second owner information including a copy of new Deed must be submitted by Certified Mail 
within 7 days of the sale Closing Date. 
3.
WARRANTY REGISTRATION: 
To be covered under the Ecosmart U.S. L.L.C. Manufacturer’s Limited Lifetime Warranty Buyer 
must register product within thirty (30) calendar days of receipt of Product using the Warranty Registration Card included with 
the Product,  this Warranty may be  submitted via mail to ECOSMART U.S. L.L.C.  located at 3315 NW 167
th
  STREET, MIAMI 
GARDENS,  FLORIDA  33056. THIS  IS  A  LIMITED  LIFETIME  MANUFACTURER’S WARRANTY THAT CONVEYS BENEFITS  TO THE 
ORIGINAL PURCHASERS, SUBJECT TO THE TERMS AND CONDITIONS SET FORTH HEREIN. Keep Product documents in a safe and 
secure location. Buyer obligation under the terms of purchase  and sale require that Warranty Registration must be returned 
within the prescribed timeframe (within 30 calendar days) and retain all proof of purchase, installer receipts for Warranty in 


