User Manual

12
Troubleshooting
Your EXO-400 is designed to operate easily and reliably. However,
problems can arise from time to time. If you need a little help, check
out these common issues and solutions.
Will Not Turn On
• Your EXO-400 may not be charged. Please charge for 2 hours.
Bluetooth Won’t Connect
• Make sure your EXO-400 speaker is attempting to pair with your
.
• Make sure the Bluetooth function on your smartphone or other
Bluetooth enabled device is activated.
• Make sure you are within Bluetooth connectivity range (40 feet).
Poor Sound Quality/Volume
• Make sure your EXO-400 speaker is sitting on a level surface.
• Make sure your EXO-400 speaker is facing outward and is
unobstructed
ical
support at bemwireless.com/support.
EXO-400_UserGuide_3T R2.indd 12 1/28/15 2:49 PM