Installation guide

Setting Description
File size (kB) Tracing file size in kB. Minimum value is 500 kB, the default value is 500 kB, and
maximum value is 51.200 kB.
Note: As the tracing happens into an internal binary format, and the size
specified here will determine the size of the binary file, the size specified here will
not match the size of the exported trace file if the export target format is TXT.
If you want to get trace files from the system for diagnostic or
troubleshooting purposes, ensure that the file size is set to a minimum of
10.000 kB, because if this file size is set to too low, the important tracing
information might not be recorded.
Enable for all devices Enables the service for all devices when selecting the Yes check box; or
disables the service for all devices.
Enable for all connector profiles Enables the service for all connector profiles when selecting the Yes check box;
or disables the service for all connector profiles.
Export Using this option, you can export the internal trace file into a zipped archive.
When you click the Export button, you must provide the following information:
l A name and location of the archive to be created (you can use the ... button to
browse to the location you want to use).
l Source files (mark the checkboxes of the files you want to include in the
archive)
l Device logs you want to include (mark the checkboxes of the devicesyou want
to include in the archive)
Delete Trace Files Click this button to delete all ShareScan trace files from your system.
Click Yes to save your settings or click Cancel to cancel your selection.
Table 1:
7 - About eCopy Connectors
A ShareScan system uses the following types of connectors:
n eCopy connectors included with ShareScan, such as mail and fax connectors for Microsoft Exchange,
Lotus Notes, and SMTP via LDAP.
n The following connectors are available for download or purchase, depending on your version of
ShareScan: Quick Connect; Open Text Fax Server, RightFax Edition; Microsoft® SharePoint®;
iManage WorkSite; Open Text Document Management, eDOCS Edition; Open Text Content Server;
and EMC® Documentum®.
n Third-party connectors, developed using the ShareScan Software Development Kit (SDK).
In addition, ShareScan supports Business Automation services that enable connectors to use Image
Enhancement and Barcode Recognition.