Installation guide

n Identification
n Session Logon
6.7.1 - Activity Tracking service
Activity Tracking service is accessed from the Configure services tab in the Device services section.
Activity Tracking service tracks the success of the send, the recipients, and the one who sent the document.
It provides quick and easy access to the tracked activity in the form of an UI.
The Activity Tracking service enables you to perform the following tasks:
n Configure the Activity Tracing function.
n Configure additional Activity Tracking fields.
The Activity Tracking service writes detailed information about each job to a log file. For more information,
see Activity Tracking Report under Advanced > Tools.
6.7.1.1 - A ctivity Tracking Settings
Setting Description
Configured Allows the device to use the Activity Tracking service when selecting the Yes check
box; or disables the device to use the Activity Tracking service (also disables all fields
and properties).
Additional fields Enables Additional Fields for the device when selecting the Yes check box. The
Additional Fields row appears.
Click the button on the far right in the Additional Field value area to generate a key. For
more information, see Configuring the Additional Fields function below.
Enable for all devices Enables the service for all devices when selecting the Yes check box; or disables the
service for all devices.
Once you click the Additional Fields value area, the Additional Fields settings window appears.
6.7.2 - Configuring the Additional Fields function
The Additional Fields function enables you to obtain more tracking information, such as an account number
or patient ID. The system prompts you to enter the information before the document is scanned. The system
adds the information to each entry in the log file.
Note:
The Additional Fields function is not available if you are using the Cost Recovery service. If the eCopy Cost Recovery
Service is supported on your device, you can integrate the device with an Equitrac or Copitrak terminal.